we do not refund or exchange due to most product being earrings and head crowns due to hygiene reasons.

please make sure before you make your purchase you are 100% committed on the item.

images on website and true to the item, items being better in the real due to camera not showing the true sparkle.

all our products are covered with 6 month warranty to cover any manufacturing faults on the item.

please do note we do not cover any damage that has been incurred by the customer.

Such as damage caused by carless behaviour, such as heat exposure,sun damage,the item being tarnished by using perfumes and strong body creams/oils.

any tarnishing or discolouration due to chemical contacts is not a fault within our product and must be avoided following our care guide.

we can replace any item if there is a stone missing within the 6 month disclaimer.

if the item is faulty and has to be sent back please note we do not cover the postage charges and when item is refunded we will deduct the postage fee.